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Frequently Asked Questions

1. What browser requirements are needed for using the site?
2. I am registered as a Personal Trainer, is there any reason for me to register as a Client ?
3. What subscription options are there?
4. I joined TrainersUSA before subscriptions were introduced...where does that leave me?
5. How do I get a subscription?
6. How do I modify my subscription?
7. What happens if I cancel my subscription?
8. How do i cancel my registration?
9. I can't see how to add a client success story?




What browser requirements are needed for using the site?





I am registered as a Personal Trainer, is there any reason for me to register as a Client ?

No. Registered Personal Trainers have full access to all the features of the site.


What subscription options are there?

basic	Free registration.  Restricted listing. Basic detail available  Photographs, reviews, success stories and links to your web site DE-ACTIVATED  Listing is NOT displayed on the home page  Listing will be AFTER Featured Trainers and Standard Trainers on all searches.  NOT eligible for "Trainer of the month"
standard	First month Free then $9.95/month.  Full, unrestricted listing. All of the features are available  Photographs, reviews, success stories and links to your web site activated  Listing is NOT displayed on the home page  Listing will be AFTER featured trainers on all searches.  NOT eligible for "Trainer of the month"
featured	First month Free then $19.95/month.  Full, unrestricted listing. All of the features are available  Photographs, reviews, success stories and links to your web site activated  Listing displayed on the home page of TraniersUSA  Listing will be ordered first on all searches.  Eligible for "Trainer of the month" after 6 months of continuous registration at this level.

I joined TrainersUSA before subscriptions were introduced...where does that leave me?

A key benefit of signing up in the early days of TrainersUSA.com is you now have a special subscription level called "default'. This level is FREE and is effectively the same as a "standard" subscription level. Should you change this level at anytime....either down to basic or upgrade to featured, you will not be able to gain back the "default" status.


How do I get a subscription?

Firstly you need to sign up as a Personal Trainer. At the end of the registration process you will be directed to the subscription page where you have a choice of subscription levels. Selecting Standard or Fearued will take you to our Paypal Subscription page. Selecting basic will redirect you to your completed profile.


How do I modify my subscription?

If you already have a subscription and want to modify it or you are on the basic level then the first step is to log in to your account. This will bring up your personal administration panel on the home page. One of the options is "manage subscriptions".

What happens if I cancel my subscription?

You remain registered with TrainersUSA but your subscription level will revert to "basic".


How do i cancel my registration?

Send us an email from the site and we will remove your registration. Remember you can allways just hide your profile for a while...say if you are going on vacation. To hide your profile, log in to your account and from your administration panel on the home page select "update details" .


I can't see how to add a client success story?

Client success stories or Testimonials are not added as part of the registration process. Once registered you can log in to your account and from the administration panel you can add or manage Testimonials.