Frequently Asked Questions
Any photo that meets the requirements of our terms and conditions is ok. Your profile is your 'shopfront' so upload quality images.
JPG,JPEG, PNG or GIF format is required.
File size up to 500kB.
Log in and click on the 'ACCOUNT' link.
You can then use your control panel to modify any aspect of your profile.
Personal trainers can join and have an active profile for under $5/month.
Site Users can join for free.
No.
'Clients' will never pay, however to email a Trainer, write reviews or keep a prefered list you will need to sign up as a site user.
Log in.
From your control panel click on 'settings'.
Then select 'hide my profile'.
If you have a paid subscription your billing cycle will continue as normal.
Log in.
From your control panel click on 'settings'.
Check or uncheck the age option to show/hide your age from site visitors.
Log in.
From your control panel click on 'settings'.
Check or uncheck the phone option to show/hide your phone number from site visitors.
TrainersUSA is owned and operated by STEEL OATS MEDIA LLC.
Your credit card will show payments to STEEL OATS or STEEL OATS MEDIA.
Bes sure to contact your back and authorize these payments
1. Log into your account and click on "ACCOUNT" from the main navigation menu.
2. Click on 'SUBSCRIPTION' from the sidebar navigation.
3. Click the 'Manage' option
4. Click 'Cancel Subscription' and follow any prompts to cancel your paid subscription.
Your Profile will remain on our database should you decide to activate it again in the future.
Ask a Question
- We keep our database of FAQ's relevant to what our site users are asking us.
- If you have a question for us that is not addressed in the FAQs then please contact us and we will answer you as best we can.
- We also take suggestions on how to improve the user experience. If we are missing something please let us know.